Stephane’s thoughts corner…

Stephane Bailliez's thoughts on everything

I’m in Narita Airport now. I was travelling in Word Traveller Plus class (British Airways) and managed to apparently get some decent sleep during this 11h flight, the additional leg room and seat pitch was welcome. Lunch/Dinner was average, so was the breakfast compared to my previous flight Cairo-London. We left a bit late from London and the crew messed up the movie selection as they probably were in a hurry, (we had the “TO UK” selection instead of “FROM UK”). I pointed it to the crew in the first 2 minutes (hey, I was just getting from a “TO UK” flight !) and they canceled it and changed it immediately. Impressive !

Speaking about customer service, I checked in at the American Airlines/Japan Airlines desk in Narita airport to get my tickets and I’m impressed by their service to make my flight better. Each time I have been assigned an aisle seat (my registered preferred seat) and been asked if I wanted an emergency exit. I was even signaled that there was an infant so they moved me somewhere else. All that with a smile to die for and a couple of nice words of encouragement as they noticed my long journey.

I took a shower at the Narita aiport facility (500Y/$5) and it feels great after a bus trip + 2 flights. Wireless in Terminal 1 is 500Y(5$)/day and there are plenty of “computer desk” available. Now I have a good 6h to kill. I will try to find a decent sushi place, that would be criminal not to give it a try here