Eurotunnel debt explained
That might not explained fully why Eurotunnel debt is worth $11.77 billion, but the following should give some insight of a serious business flaw, which could be summed up as “How to make customer life difficult and slow down marketshare adoption“:
- It is not possible to pay with a credit-card company or on behalf of someone else. To pickup your ticket at the train station, you need to give your ID (fair enough) AND the credit card used.
- They can send it via mail though… (no, NOT email and no fast-courrier, this is snail mail)
- If you want your company to handle it, you need to call the customer support, ask them to send you a form that you will need to fax so that they check the company credit card.
- You cannot buy 2 return tickets in Business Premier, the daily transaction on a credit card is limited to €860 and a Business Premier return ticket is €499-€580.
- You can buy one ticket every 24h though…
This is not even funny.
